FAQs

Frequently Asked Questions

Straight answers to help you plan with confidence.

  1. What types of properties do you service? Residential, small multi‑family/HOA, offices, retail, churches/nonprofits, and light industrial.
  2. Are you insured and are crews background‑checked? Yes, we maintain insurance and use background‑checked crews.
  3. How fast can you start? Most jobs schedule within 24–72 hours. Same‑day or after‑hours based on scope.
  4. How do quotes work? Share details/photos, we confirm access, scope the work, and provide a written estimate.
  5. Do you offer recurring plans? Yes—Routine Care Plans and seasonal exterior bundles.
  6. Do you document work? Yes—notes and photo documentation on request.
  7. Cleaning tiers? Standard, Deep, and Post‑Construction with clear checklists.
  8. Unit turnovers? We handle small repairs, paint/patch, deep clean, and a final walk‑through.
  9. What do you deliver/haul? Small freight, materials, furniture/appliances, and debris. We follow safe‑handling practices.
  10. Do you move specialty items? Ask us—some items require special prep or partners.
  11. What areas do you cover? Cincinnati metro and nearby communities.
  12. Payment methods? Common digital payments and cards; invoicing for approved accounts.